Same Standards Everywhere
Whether you're on our live casino tables, slot lobbies or sportsbook, your data protection level remains identical.
LEGAL REFERENCE
Your Privacy Matters to Us
We built catur88 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, make deposits via DANA...
Data ProtectionTransparent PracticesYour ControlSecure PaymentsIndonesia-Compliant
What We Collect and Why
When you join catur88, we collect your name, email, phone number and account details to verify your identity and process your transactions. Payment information for DANA, OVO, GoPay and QRIS deposits is encrypted and never stored on our servers in plain text. We also track your gameplay activity, session logs and device information to prevent fraud, improve your experience and comply with
local regulations in supported Indonesian regions. Your data is held securely and shared only with payment processors and compliance partners where necessary.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
HELP CHANNELS
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any concerns about how we handle your data. We respond within 24 hours.
Account Settings
Manage your personal information, communication preferences and data sharing options directly from your account dashboard.
Data Requests
Request a copy of your personal data or ask us to delete your account. Submit requests via your account or email our compliance team.
PLATFORM TRUST SIGNALS
How We Earn Your Trust
Encryption Standard
All data in transit and at rest uses industry-standard TLS 1.2+ encryption. Payment channels are PCI-DSS compliant.
Third-Party Audits
We undergo annual security audits by independent firms to verify our data handling practices meet international standards.
Transparent Logging
Every access to your account is logged. You can review login history and active sessions from your security settings.
No Selling Data
We never sell your personal information to third parties. Data is used only to serve your account and meet legal obligations.
Indonesia-Focused
Our privacy practices align with Indonesian data protection frameworks and local payment regulations for DANA, OVO, GoPay and QRIS.
Regular Updates
We review and update this policy annually. Changes are announced via email and displayed on your account dashboard.
SIDE BY SIDE
Consistency Across Our Brand
Unified Account
One login, one privacy posture. Your DANA, OVO, GoPay and QRIS payment history is protected under the same framework.
Mobile & Desktop Parity
Privacy controls and data handling are consistent across mobile app and desktop browser. No shortcuts on either platform.
Consistent Retention
We keep your account data for as long as your account is active, plus 12 months after closure for compliance purposes.
Unified Breach Response
If a security incident occurs, all users are notified within 72 hours via email and account alert, regardless of device.
Single Privacy Team
One team manages privacy across all catur88 services. No fragmented policies or conflicting data practices.
Transparent Change Log
Every policy update is timestamped and archived. You can see what changed, when and why on our compliance page.
What Defines Our Privacy Approach
Account Verification
We verify your identity once during signup using your phone number and email. This protects your account from unauthorized access.
Session Security
Your live casino, slots and sportsbook sessions are tied to your device and IP. Unusual activity triggers a re-verification prompt.
Payment Isolation
DANA, OVO, GoPay and QRIS transactions are processed through separate secure gateways. Your wallet credentials never touch our servers.
Minimal Data Retention
We keep only what's necessary to run your account and meet Indonesian regulations. Unused data is deleted automatically after 24 months.
Opt-Out Options
Disable marketing emails, gameplay analytics and promotional tracking from your settings. Your core account remains fully functional.
Transparent Cookies
We use cookies only for session management and fraud prevention. No tracking pixels or third-party ad networks on catur88.
Privacy Questions Answered
We retain your account data for 12 months after closure to comply with Indonesian financial regulations and resolve any disputes. After that, your information is securely deleted. You can request earlier deletion by contacting [email protected].
No. Payment credentials are processed through encrypted third-party gateways and never stored on our infrastructure. We only retain transaction records (date, amount, status) for your account history and reconciliation.
Yes. Your account dashboard includes a login history showing device type, IP address, location and timestamp for every session. You can log out remote sessions or flag suspicious activity immediately.
We share data only with payment processors (for DANA, OVO, GoPay, QRIS transactions), compliance partners and law enforcement when legally required. We never sell your information to advertisers or data brokers.
We notify all affected users within 72 hours via email and account alert. We'll explain what happened, what data was exposed and what steps we've taken to prevent recurrence. We also report to relevant Indonesian authorities.
Log into your account, go to Settings > Privacy > Data Export and request a download. We'll email you a complete copy of your personal information within 7 business days in a portable format.
Yes. Submit a deletion request from your account settings or email [email protected]. We'll delete your personal data within 30 days, except records required by Indonesian law for financial compliance.